Industry practicePractice group
Retail / Wholesale
Understanding markets. Developing business models. Accelerating implementation.
Areas of expertise
Let’s discuss your situation.
In a confidential initial conversation, we identify the experience your project needs.
Retail and wholesale are undergoing fundamental change. Omnichannel, e-commerce, changing customer behaviour and new competitors demand new business models and high-performing organisations. Our Senior Executive Advisors combine market, sales and transformation experience with consistent implementation.
Typical situations
When this practice group can help
- The branch or channel business can no longer sustain the cost structure.
- Online and offline channels compete with one another rather than complementing each other.
- Product range, price and margin are under pressure from new competitors.
- The business model must be further developed whilst day-to-day operations continue.
How we work
- 1
Reviewing the market and business model
Customer behaviour, channels, product range and cost structure are examined together, and the areas requiring action are prioritised.
- 2
Refining the business model
Positioning, channel strategy and organisation are aligned with one another and underpinned by clear lines of responsibility.
- 3
Accelerating implementation
We provide operational support for the measures, monitor their impact on turnover and margins, and embed the new way of working.
Frequently asked questions
Retail / Wholesale: your questions answered
Do you also support omnichannel projects?
Yes. The experience within this practice group covers e-commerce, omnichannel, sales and business development – combined with responsibility for implementation.
Do you also work in the wholesale sector?
Yes. Both the retail and wholesale sectors face similar challenges: customer access, product range, margins and an organisation that keeps pace with market changes.
